Libertine Events® Cancellation Policy
At Libertine Events®, we pride ourselves on creating exclusive, high-quality, and unforgettable experiences. As a boutique events company, every reservation requires significant upfront commitments, including venue contracts, accommodations, staffing, and event production.
While we understand that plans can change, our policies are designed to ensure fairness to all guests and protect the integrity of each experience.
All cancellation requests must be submitted in writing to email@libertineevents.com
Standard Cancellation Policy
Refunds & Credits
All payments made to Libertine Events are non-refundable. Once a reservation is confirmed, funds are committed to securing event space, accommodations, and operational requirements.
In some cases, Libertine Events may assist in attempting to resell your ticket or package; however, resale is not guaranteed and remains at the sole discretion of Libertine Events.
If a ticket is successfully resold, applicable penalties outlined below will still apply.
Cancellation Timeline
The following penalties apply based on the number of days prior to the event arrival date:
- 120 days or more: $150 USD administrative and processing fee
- 119–60 days: One (1) night accommodation penalty
- 59–0 days: Three (3) nights accommodation penalty
- No shows: No refund or credit
All penalties are calculated based on the total package value and nightly rate of the reservation.
Chargeback Policy
Submitting a chargeback or payment dispute for any payment made to Libertine Events is considered a breach of these terms.
Chargebacks create significant administrative and financial burdens for small businesses. By agreeing to our Terms and Conditions, you acknowledge and accept the following:
- A minimum chargeback administration fee of $250 USD (or equivalent) will apply.
- This fee is in addition to any penalties, losses, legal costs, or recovery expenses incurred.
- Libertine Events reserves the right to pursue recovery of all outstanding balances, including collection and legal action where permitted by law.
We strongly encourage all guests to contact our team directly before initiating any dispute so we can work toward a resolution.
Event Modifications or Rescheduling
In rare circumstances beyond our control, Libertine Events may need to modify, reschedule, or postpone an event. These circumstances may include, but are not limited to, force majeure events such as natural disasters, government restrictions, health emergencies, or venue-related issues.
If this occurs, Libertine Events will:
- Communicate with guests promptly
- Provide alternative arrangements where possible
- Offer credits toward future events
Refunds will not be provided unless required by applicable law.
Venue Changes
Libertine Events carefully selects venues to deliver unique and elevated experiences. However, venue changes may occasionally be necessary due to circumstances beyond our control.
In the event of a venue change:
- All reservations remain valid
- Libertine Events will ensure a comparable or upgraded experience
- Guests will be notified as soon as possible
We strongly recommend all attendees purchase travel insurance to protect against unforeseen changes or personal circumstances.
Travel & Personal Insurance
Libertine Events is not responsible for travel disruptions, personal emergencies, illness, or other unforeseen circumstances that prevent attendance.
We strongly recommend that all guests purchase comprehensive travel insurance to cover:
- Cancellation
- Medical emergencies
- Travel delays
- Force majeure situations
Contact & Support
Our goal is always to provide a seamless and memorable experience. If you have questions, special circumstances, or need assistance, please contact our team.
All cancellation requests must be submitted in writing to:
email@libertineevents.com
Thank you for choosing Libertine Events®. We look forward to creating incredible experiences with you.